Municipal Emergency Management - Disaster Services

Disasters can happen with little or no warning. The Town of Didsbury Emergency Management team works with Town departments and neighbouring municipalities to prepare for emergency situations that may occur.   

It is crucial that Town residents be prepared for an disaster, and know what to do during and after an emergency. Please download the Town of Didsbury App today and ensure you have signed up for Alberta Emergency Alerts as well.

Download, print, fill in and keep the below plan and guide in your home (in your 72-hour emergency kit) in case of emergency:

Is your family ready for an emergency? 

Disasters can happen with little or no warning. If a disaster happened tomorrow, would you be prepared?

There are things you can do to prepare your family and household for an emergency, including assuring that you have a plan prepared, have emergency kits available to you, and are signed up for the Town of Didsbury App and Alberta Emergency Alerts.

Stay Informed
It’s important to stay informed during an emergency. Ensure that you’ll receive information you need when you need it by:

1. Downloading the Town of Didsbury App

Please download the Town of Didsbury App for your smartphone/device to stay in touch in the most timely manner possible. 

Town-wide emergency alerts will be automatically pushed through the App! 

The iPhone app can be downloaded from the Apple App Store now by clicking here.

The Android app can be downloaded on Google Play by clicking here.  

2. Subscribing to Alberta Emergency Alerts 

Every Albertan should have the Alberta Emergency Alert app on their smartphones and devices! Click HERE to access the Alberta Emergency Alert website to learn more.

3. Following the Town of Didsbury social media channels: 

Monitor for updates and follow the instructions you receive from official sources (Town of Didsbury App, emergency officials, etc.) Be sure to share emergency information that you receive with all members of your household and your neighbours, and that the information you share is credible (received through Town of Didsbury App or Alberta Emergency Alert, or confirmed from Town of Didsbury’s webpage and social media accounts). Information will also be available through local radio stations CKFM 96.5 and Rock 104.5 FM.

Make a Plan

During a disaster, it may take emergency workers some time to reach you. You should be prepared to take care of yourself and your family for at least 72 hours.

Making a household emergency plan helps you and your family know what to do, where to go, and who to contact in the event of an emergency. Keep a copy of your plan in your 72-hour emergency kit and another copy in an easy to find alternate location. Use the Town of Didsbury template below to create an Emergency Plan for your household:

Household Emergency Plan Template (PDF)

Keep a copy of your household emergency plan in your 72-hour Emergency kit and another copy in an easy to find alternate location. Be sure to discuss it, and review it regularly, with all members of your household. If you are unable to print at home, please email We would be happy to mail you a copy.

Topics include:

  • Making an emergency plan for your household
  • Building and maintaining a 72-hour emergency kit and kits for your vehicle, children, and pets
  • Emergency preparedness for children, persons with disabilities/special needs, seniors, and pets
  • Communicating during an emergency

Emergency Resource Guide (PDF)

Please print this Resource Guide to review, fill out, hang on your fridge, or place near your phone. If you are unable to print at home, please email We would be happy to mail you a copy.

The guide provides:

  • An easy-to-find place for information on your household and your service providers
  • Information on preparing for emergencies, and tips on what to do in an emergency, including evacuation
  • Contact information for the Town of Didsbury
  • Contact numbers for other responders

Check out the links below for more information about how to be prepared with:

Additional information and resources to help ensure your family is prepared in the event of a fire, flood, or other disaster, can be found on the Alberta Emergency Management Agency website or the Government of Canada Get Prepared website. 

Looking for a checklist on what should go into your 72-hour Emergency Kit? Click HERE to download a checklist and information brochure.

The Government of Alberta has a wealth of information and resources for emergency preparedness. Visit their website at

If you receive an emergency notification from the Town of Didsbury or Alberta Emergency Alert, it’s important to follow any instructions given, and to monitor additional alerts for any changes. Local officials may advise you to shelter in place, evacuate, or to simply be aware of the situation and wait for updates.

If you are instructed to shelter in place, stay in the building you are in and immediately gather everyone, including pets, in a small, interior room, on the lowest floor away from exterior doors, with no or few windows. You do not need to seal off your entire home or office building. For more details about sheltering in place, click here.

If you are asked to evacuate, you should vacate your home as advised, taking the route specified by officials. Do not return to your property until you receive instruction to do so. In the event of an evacuation, the Town of Didsbury will set up a reception centre to receive evacuees. For more details about evacuating, click here.

Didsbury could find itself in a number of different emergency scenarios, and there are specific actions you can take, depending on the situation. Below is a list of some of the more common natural disasters that may occur. Click for some guidelines around what you need to know and do for each instance:

For more information about sheltering-in-place and evacuations, refer to the Town of Didsbury Emergency Resource Guide (PDF) or visit the Provincial Emergency Preparedness website.

Emergency Reception Centres

An Emergency Reception Centre is a safe gathering place for people displaced from their homes as a result of an emergency or disaster. The initial function of the centre is to receive evacuees who have been forced from their homes as a result of an emergency or disaster. A centre is usually available for the first 72 hours following a disaster, during which evacuees should plan their next steps by contacting their insurance agents, families, and friends.

Whether or not a reception centre is opened depends on many factors including the size of the emergency and the number of volunteers or facilities available.

The Town of Didsbury has several options for Emergency Reception Centres, if needed. If you are asked to evacuate, you will also be provided with information about the location of the centre set up for your area.

What to Expect at an Emergency Reception Centre

An Emergency Reception Centre provides:

  • Information about the emergency
  • Assistance meeting basic needs
  • Help planning recovery from the disaster

The services offered at Emergency Reception Centres vary depending on the type of emergency. Generally they will provide primary services:

  • Meals if you are without food or food preparation facilities
  • Clothing, blankets, and toiletries
  • Temporary lodging if you are unable to find lodging for yourself
  • Assistance finding and re-uniting with loved ones

Centres may also provide specialized services, depending on the need and the resources available:

  • Emotional support
  • First aid and other health services
  • Child minding
  • Transportation

Additional Resources

The Town of Didsbury has a plan!

In case of a disaster, the Town of Didsbury has a Director of Emergency Management and two Deputy Directors. The Town participates in a Regional Emergency Management Plan, created and maintained by the Mountain View Regional Disaster Services Committee. This committee meets quarterly to discuss emergency preparedness and are ready to support one another’s communities when called upon.

The Town of Didsbury participates in regular disaster preparedness scenarios and provides training for all Town of Didsbury staff.  In addition to having an Emergency Plan, the Town of Didsbury has a separate Pandemic Preparedness Plan. This plan is put in place to ensure all essential services are maintained when we are faced with severe staff shortages.

In the event of a disaster such as a tornado, snowstorm or even a train derailment, the Town of Didsbury would like to ensure its residents are equipped with the information they need to make the right decisions.  It is important that Town residents be prepared as well by having food, heat, and shelter for at least 72 hours. 

  • You may wish to create a plan for your household, using the template here
  • Download your Resource Guide here, then fill in all your information and keep it in a handy spot for when you need it

For more information on Emergency Preparedness, from the Province of Alberta, visit here

Returning Home

After an emergency, it is important to restore your home to good order as soon as possible to protect your health and prevent further damage to your house, property and belongings.

Depending on the nature of the emergency, once permission has been granted to return home, consider the following measures:

  • Check in and around your home for damage and ensure it is safe before entering. Contact a building inspector if there is damage.
  • Check for damaged utilities. If applicable, have your power, water, and gas supplies checked by a professional before turning them back on. 
  • Inform your insurance company of any damage as soon as possible and follow their instructions and advice. Photograph or video tape any damage to support insurance claims.
  • Dispose of any spoiled or contaminated foods, especially after a power outage. If you’re not sure, throw it out.
  • Encourage family members to talk about their experience and their feelings, especially children.
  • Contact other family members to let them know that you are safe.
  • Check for sewage and water line damage prior to using toilets and taps. Call a plumber if damage is suspected.

Keep all your service provider information handy so you can easily contact them when needed. Download your Resource Guide here, print it and fill in all the important contact information and then place in an easy-to-find spot so you have easy access.

For additional information, visit: Insurance Bureau of Canada Disaster Information